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NCSA's Help Desk is available 24 hours a day, seven days a week, 365 days a year:
help.ncsa.illinois.edu
217-244-0710
help@ncsa.illinois.edu

Consulting Services
Consulting Services staff, members of the User Services Division are responsible for providing support to all users of NCSA products and facilities. In general, consultants answer your questions, but they may draw on the many resources of the Center, including other NCSA scientific and technical personnel and on-site engineers from hardware vendors.
Contacting us
Staff are available during the hours of 8:30 a.m. through 5 p.m. (CT), Monday through Friday.
Staff Page
Help Information for NCSA Staff