Storage Engineer/Senior Storage Engineer

Storage Enabling Technologies Division

The National Center for Supercomputing Applications (NCSA) at the University of Illinois at Urbana-Champaign provides supercomputing and advanced digital resources for the nation's science enterprise. At NCSA, University of Illinois faculty, staff, students, and collaborators from around the globe use advanced digital resources to address research grand challenges for the benefit of science and society. NCSA has been advancing one third of the Fortune 50 for more than 30 years by bringing industry, researchers and students together to solve grand challenges at rapid speed and scale.

NCSA is currently seeking a Storage Engineer/Senior Storage Engineer to work in our Storage Enabling Technologies (SET) team. In this role, the incumbent will research, evaluate, deliver, install, configure and support storage-related products (hardware and software) and services to the NCSA community, which includes both internal and external users. This Storage Engineer/Senior Storage Engineer will focus on storage engineering of multiple data-intensive activities that utilize a variety of storage strategies including object storage, distributed and parallel file systems and high speed interconnects. These tasks also include research into hardware configurations, new technologies and techniques for storage services.

NCSA is committed to increasing the diversity of the campus community. Candidates who have experience working with a diverse range of faculty, staff, and students, and who can contribute to the climate of inclusivity, are encouraged to apply.

Key responsibilities

(responsibilities will vary depending on position level):

  • Research, design, configure, implement and maintain specialized storage tiers optimized for key stakeholders’ target environments.
  • Work directly with key researchers and users of the Linux machines to research, identify and provide hardware, software, and support services that enable and advance their research with data-intensive science and engineering goals.
  • Make technical recommendations on system software configuration, hardware configuration, user policies, security procedures, and administration procedures.
  • Independently write, document, and maintain system or storage administration tools and scripts for internal use. Research and obtain storage-engineering tools available outside of NCSA as appropriate.
  • Inform consultants and operations staff of system events (new features, failures, patches) and the impact of these on the user community. When appropriate, inform users directly.
  • Using independent judgment, research, evaluate, install, configure, test, and maintain innovative storage-related computing hardware and software systems, coordinating with vendors as applicable. Document and report problems to vendors, and follow issues through to successful problem resolution.
  • Produce project plans for major tasks and research initiatives.
  • Perform storage administration of data-intensive activities including:
    • Installation, tuning, and maintenance of system and storage hardware including servers, disk and tape subsystems.
    • Installation, tuning and maintenance of file system server and client software including parallel and distributed file systems including GPFS and Lustre.
    • Deployment and maintenance of technologies that provide external access to storage resources including NFS, SMB and GridFTP.
  • Develop and deploy monitoring tools to provide usage reporting and problem alerting to support staff, project management and end users.
  • Maintain documentation on system capabilities, storage environments, equipment, and procedures for use by other SET members and for the operations staff who are responsible for first response to problems during off-hours.
  • Collaborate with documentation staff to provide accurate and thorough user-level documentation.
  • Apply all applicable NCSA and University of Illinois policies and procedures to ensure the security and reliability of provided services.
  • Produce technical reports and give presentations highlighting work of interest to the broader community.
  • Share knowledge with other NCSA staff and users, including training others in your areas of expertise.
  • Lead technical storage designs and delegate responsibilities to other team members as appropriate.
  • Provide on-call and off-hours support as assigned.

Required education and experience

Storage Engineer
  • BA/BS degree in computer science, engineering, or related field required. Alternative degree fields will be considered/accepted if accompanied by equivalent experience (depending on nature and depth of experience as it relates to current NCSA technologies).
  • Two or more years’ experience in the management and support of UNIX or Linux systems.
  • Two or more years’ experience in the installation and management of storage subsystems.
Senior Storage Engineer
  • BA/BS degree in computer science, engineering, or related field required. Alternative degree fields will be considered/accepted if accompanied by equivalent experience (depending on nature and depth of experience as it relates to current NCSA technologies).
  • Minimum 5 years of experience in the management and support of UNIX or Linux systems.
  • Minimum 5 years of experience in the installation and management of storage subsystems.

Preferred experience

Storage Engineer
  • Experience with object stores.
  • Experience with the use and administration of networked environments including Ethernet, InfiniBand, Fiber-Channel technologies.
  • Experience writing shell scripts (one or more of them) (scripting languages; bash, ksh, perl, python, php, or common unix utilities such as awk, grep, and sed).
  • Two or more years of experience with different disk/hardware solutions utilizing storage environments or direct connect disk subsystems or tape drives.
  • Experience supporting large storage environments (>800 TB).
  • Experience performance tuning I/O subsystems.
  • Knowledge of the operation and behavior of key technologies (RAID, thin-provisioning, virtual machines, storage hierarchies) and also the specific implementation and effect on performance, behavior, and interoperability.
  • System automation, monitoring, and reporting, including but not limited to syslog, nagios, expect, cron, snmp and web application frameworks.
Senior Storage Engineer
  • Same preferred experience as the Storage Engineer, with the addition of the following:
    • Experience with parallel and/or distributed file systems.
    • Five or more years of experience with different disk/hardware solutions utilizing storage environments or direct connect disk subsystems or tape drives.

This is a regular academic professional position at NCSA and is an annually renewable, 12/12, 100%-time appointment with regular University benefits. Salary is commensurate with experience and start date will be as soon as possible after the close date of the search. Applicants must possess required education and experience by start date of position. Interviews and hires may occur before the closing date; however, all applications received by the closing date will receive full consideration.

To apply, please create your candidate profile at jobs.illinois.edu and upload your cover letter and CV/resume by the close date, September 22, 2017. Contact information for three references must be included on the application (letters maybe also be uploaded or sent to the contact above). For full consideration, candidates must complete the Hiretouch application process by the above date. The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.

Illinois is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a disability. Illinois welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity. Visit www.inclusiveillinois.illinois.edu.

For further information regarding our application procedures, you may visit www.ncsa.illinois.edu or email NCSA-HR@illinois.edu.