Assistant Director of Marketing and Communications

NCSA Communications

*** search extended until Sep. 28, 2020 ***

The National Center for Supercomputing Applications (NCSA) advances discovery and innovation through extreme-scale computing, science-enabling software, and the skills of our expert staff. The center is part of the flagship University of Illinois at Urbana-Champaign—a world leader in research, teaching, and public engagement—and is located in a micro-urban community that combines cultural vibrancy with affordability and quality of life.

For more than 30 years, NCSA has partnered with visionaries to discover solutions to grand challenges for the benefit of science and society. Our advanced digital resources and world-class staff push research beyond the unimaginable. Can you imagine? We can.

NCSA is seeking an Assistant Director of Marketing and Communications to lead and inspire a team of talented communicators for NCSA and external project collaborations, oversee storytelling strategy across all channels and platforms, and manage content development, and editorial calendars. The position will partner with the Director of Marketing and Communications to develop a comprehensive marketing and communications strategy that aligns with NCSA's strategic initiatives. The position will collaborate with the creative team to develop marketing campaigns that elevate the NCSA brand and advance the Center's overall strategic marketing objectives. The position also involves communicating with media at the local, state, and national levels, funding agencies, research partners, strategic vendors, private sector partners, and the University of Illinois community.

Key responsibilities

  • Marketing and Communications Office Leadership
    • Lead the NCSA communications team, which include writers, outreach and events professionals, and social media content developers.
    • Develop and implement strategic, integrated marketing and communications plans that achieve measurable outcomes in support of center-wide business goals.
    • Establish and advance the department's content strategy for all communications channels, which includes written stories, social media content, news releases, internal communications, newsletters, and other communications collateral.
    • Partner with the Creative Services Manager to lead and inspire marketing team to develop cross-platform campaigns that elevate the NCSA brand and advance strategic marketing objectives.
    • Supervise professional staff, hourly, and student workers, as appropriate, for communications projects. Responsibilities include, but are not limited to, hiring in accordance with all relevant Center/campus policies and state laws, assigning tasks, mentoring, recognizing staff achievements, and providing ongoing performance monitoring and evaluation.
    • Serve as a lieutenant and backup to the Director for Marketing and Communications as requested.
  • Client and Media Relationship Building
    • Cultivate relationships with key constituents (administrators, directorate leads, staff, project managers) to gain deep knowledge of project scope and priorities in order to create effective marketing plans and strategically position and promote Center's excellence.
    • Build and foster relationships with other departments within the university to stay informed and abreast of NCSA collaborators' accomplishments and initiatives.
    • Identify, develop, and maintain relationships with key members of the media in order to raise awareness for NCSA's capabilities and impact with key mainstream, science organizations and media outlets.
  • Content Development and Placement
    • Lead the communications team in developing creative strategic campaigns and content in order to deliver targeted messages to key audiences and raise awareness of NCSA's services and impact on science.
    • Provide brand management and oversight of materials across all communications channels to ensure quality and consistent brand voice and messaging.
    • Conduct market research about key audience requirements, habits, and trends in order to craft targeted communications.

Required education and experience

  • Bachelor's degree in marketing, business administration, communications, public relations, journalism or closely related field.
  • Five years of professional work experience in marketing, communication, public relations, which also includes five years of professional writing experience in a university or business environment.
  • Three years of supervisory experience.
  • Demonstrated experience with design software, web development and digital storytelling.

Years may run concurrently.

Preferred experience

  • Three or more years of experience working for a mission-driven organization.
  • Three or more years of agency experience working in a client servicing role.
  • Three or more years of experience building relationships with members of the media, placing stories, and responding to inquiries.
  • Three or more years of experience developing content strategy across multiple platforms.
  • Experience working on collaborative projects involving multiple organizations and/or businesses.
  • Experience writing for a newspaper, magazine, trade publication, or news organization and/or or writing in a public relations, research, or business communications environment.

This is a full-time (100%), twelve-month Civil Service Marketing Associate position. Salary is competitive and commensurate with qualifications. The proposed start date is as soon as possible after the closing date.

To ensure full consideration, application materials must be received by September 28, 2020. If you have not applied before, you must create your candidate profile at (If you already have a profile, you will be redirected to that existing profile via email notification.) Please use the "Apply for Position" button to apply. Applications not submitted through the website will not be considered. To complete the application process:

Step 1: Submit the Staff Vacancy Application

Step 2: Submit the Voluntary Self-Identification of Disability forms

Step 3: Upload your cover letter, resume (months and years of employment must be included), academic credentials for any degree attained Bachelor's degree and higher (unofficial transcripts or diploma may be acceptable), and names/contact information for three references.

In order to be considered as a transfer candidate, University employees currently on the internal transfer list must apply for this position using the above-mentioned procedures. For more information regarding application procedures, contact Wil Myers. For questions about the application process, please contact 217-333-2137.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. For more information, visit

For further information regarding our application procedures, you may visit or email