Welcome to a World of Support.
We’ll help you get started on a supercomputer and never stop providing the support you need to be successful in your research.
NCSA offers assistance from 7:00am to 11:30pm, seven days a week, 365 days a year via our Help Desk for all your needs.
Research Consulting supports users of resources located at NCSA and elsewhere. NCSA training and consultations ensure the most effective use of our many resources. Our experts stand by ready to assist on all things technical.
Explore below resource documentation, opportunities for technical consulting, a variety of training sessions, and how to collaborate with us.
Documentation
User documentation for NCSA supported systems is maintained at the NCSA system documentation hub.
Find Technical Consulting
If you can’t find help in your resource documentation, request assistance by reaching out to our experts via our Help Desk. Examples of topics for collaborative support include performance analysis, software optimization, efficient use of accelerators, I/O optimization, data analytics, visualization, use of research computing resources by science gateways and workflows.
Find Training
NCSA training ensures the most effective use of our many resources.
Explore
Collaborations
NCSA has had a long history of successful collaborations with research teams through projects such as the NSF-funded Delta and ACCESS, as well as the University of Illinois-funded Research Software Collaborative Service. We offer the opportunity to provide expertise at a level appropriate to the scope of your proposed work, without the need to hire full-time personnel to address these concerns.
You can write NCSA staff into a proposal to get support beyond what we can offer through our funded projects such as ACCESS. In this case, we would serve as a collaborator on your proposal, be included as funded personnel on your budget team and help with proposal preparation.
Questions about NCSA’s
Research Consulting?
Laura T. Herriott
Associate Director herrio@ncsa.illinois.edu
217-300-6958
Allocations Opportunities
Research Consulting provides various allocation opportunities through the Illinois network and others, such as ACCESS. Researchers can get started with a user account or get more information about available and upcoming allocations.
NCSA Spotlight
Greg Bauer
Senior Technical Program Manager
Greg enables researchers to use computational resources and achieve new insights.
“As a former researcher, I know allocated time on computation resources is valuable. I make it my goal at NCSA to ensure that researchers are able to efficiently use their allocations on current systems.”
The Illinois Campus Cluster provides access to computing and data storage resources and frees you from the hassle of administering your own compute cluster.
Radiant is NCSA’s private cloud computing service for NCSA and University of Illinois faculty and staff offering virtual machines, computing time in cores, storage of various types and more.
News
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It is Rocket Science
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Help Desk is available from 7 a.m. to 11:30 p.m., seven days a week, 365 days a year.