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User Support

NCSA offers assistance 24/7 via our Help Desk for all your needs.

User Services supports users of resources located at NCSA and elsewhere. NCSA training and consultations ensures the most effective use of our many resources. Our experts stand ready to assist on all things technical.

Explore resource documentation, opportunities for technical consulting, and a variety of training sessions below.

Find Resource Documentation

Review resource details, user guides, status updates and more.
Nightingale – HIPAA secure computation environment coming soon.

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Find Technical Consulting

If you can’t find help in your resource documentation, request assistance by reaching out to our experts. Examples of topics for collaborative support include performance analysis, software optimization, efficient use of accelerators, I/O optimization, data analytics, visualization, use of research computing resources by science gateways and workflows.

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Find Training

NCSA training ensures the most effective use of our many resources.

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